We usually respond within 2 business days

Family Arena Support

Need help with your Family Arena account, food order, padel booking, notifications, or app experience? Send us the details and our team will help.

Account and login help

Get help accessing your account, updating your contact information, or resolving login issues.

Food and store orders

Ask about order status, store confirmation, pickup, delivery, or incorrect order details.

Delivery address changes

Request help with saved delivery addresses or order contact details.

Padel court bookings

Get support for booking details, availability, timing, and arena arrival questions.

Notifications

Report missing, duplicated, or delayed notifications for orders, bookings, or announcements.

Report a problem

Tell us what happened, which screen you were using, and any order or booking reference you have.